It’s time for that expectation to change. Scroll down to see how.
SO, WHO ARE WE?
WE’RE OWNED AND OPERATED BY HARVEY FRAME, PAUL LUPI AND WIM BAARS. SUPPORTING THEM IS A SMALL BUT PERFECTLY FORMED TEAM OF OUTSTANDING ACCOUNT MANAGERS, ONE OF WHOM WILL BE YOUR DEDICATED 24/7 POINT OF CONTACT THROUGHOUT THE PARTNERSHIP.
Owner, Account Manager, Strategy and New Business ManagerHarvey is the driving force behind the CMOS team and our quest for high performance. He shapes CMOS’s immaculate business systems the same way he shapes his torso, which has only 4.9 percent body fat and disproportionate strength. Seriously, the guy never half-arses anything. And the best thing about it, is he somehow manages to run a tight ship AND genuinely care about people. He seriously believes we’ll be the best cleaning company in the world some day, and slowly but surely, we’ve all started to believe him.
Owner - Temporarily Out of Order - Recovering from a Scooter AccidentPaul has a rare ability to make you feel a part of his excited reality. His glass-half-full vision is the ultimate platform for running a seamless operations team where no challenge is too big. He cannot handle the thought of a building or office not being cleaned flawlessly and will happily step out of the office, pick up the vacuum and do a 12 hour shift himself, with his headphones on singing “You’re simply the best”
Account Manager, New Business Generator and Sponge for LearningJoel can’t stand queues. With all the technology available to us now, he doesn’t believe we should have to wait uncomfortably long for anything. And if the result at the end of that wait is disappointing, forget about it. So Joel puts his service where his mouth is. Always contactable and full of beans, the young fella turns enquiries around so quickly your phone will spin. His motto is not slow and steady, it’s fast and steady.
Owner, Account Manager, Producer of Happy Clients.A history of successful leadership and nose for detail made Wim the ideal choice to lead the CMOS Auckland office, hopefully to greater heights than he achieved as a twinkle toed forward in the Otago Sevens team. Wim was already a National General Manager when we hunted his head, so despite being a young buck, he has the goods to tackle all challenges. Making life easy for clients is the wind beneath his sizeable wings.
Account Manager - New Business GeneratorWhen the Prime Minister has a question about customer service, he calls Jonny. Jonny of course answers happily any time of day, is polite and helpful and always remembers the PM’s name. He’s also enthusiastic beyond belief, spotting the bright side and spouting solutions habitually. If he didn’t already have a ‘World’s Best Dad’ cup on his desk we’d get him a World’s Best Positive Influence On The CMOS Team’ cup and despite the poor grammar and crammed in words, he’d find a way to like it.
Account Manager - New Business Generator
Jack is like a blueprint for the ultimate friend. He’s a loyal person with solid family values, yet wildly charismatic and a talented musician. As your account-managing friend, Jack will enthusiastically and sincerely attempt to make your life easier each day, and will whistle an original little tune while he does it. Because he’s a family-focused kind of guy, you can also count on being listened to, treated with respect, and probably hugged every once in a while.
Family is everything to our cleaning staff. We talk regularly with them to ensure we are providing work that not only supports their family but brings pride to it as well.
Our culture comes from celebrating the unique cultural backgrounds of our staff. Staff are encouraged to communicate with each other in their native tongue. When we have vacancies we often take on people that our staff have recommended from within their community. And when we get together, as part of our own lively workplace culture, we often have food and activity that reflects the tastes of our staff, not just of our management.
Staff safety is an absolute priority. Well, we can’t claim all that stuff about helping our people to support their families and then leave hazards all over the place. We’re thinking ‘safer workplaces’ daily, and of course we comply with all health and safety legislation, standards, and codes of practice.
We make sure the team has all the well-maintained, modern appliances and gear they need to do an exceptional job. It’s easier to enjoy your work and take pride in it when you have quality equipment.
- General Office Cleaning
- Common Area Cleaning
- Window Cleaning
- Expendables Supply and Install
- Carpet Cleaning/Steam Cleaning
- Hard Floor Scrubs and Chemical Cleans
- One-off Spring Cleans
- Sanitary Bin Supply and Maintenance
- Rubbish Removal and Recycling
- Tea Towel Supply and Clean Service
- Specialised Cleaning
- Recycling Systems
BUT HEY, NO TWO BUSINESSES ARE THE SAME. WHATEVER YOU NEED, WE’LL FIND A WAY TO DO IT AND DO IT WELL.
WE USE GREEN PRODUCTS WHEREVER POSSIBLE
We’re always on the lookout for effective new eco products that we can incorporate into our business. We currently use a range of environmentally friendly and non-toxic floor cleaners and spray cleaners for desks, benchtops and windows.
CM Office Services can supply separate recycling pods for glass, cardboard, compost material and general waste. We can make sure that you’re putting as little into landfill as possible.
Our staff regularly car-pool to work and between the sites at night. As well as reducing fuel consumption and carbon emissions, it has helped to build a supportive culture and a family atmosphere in our business.
WE CELEBRATE WITH TREES
At the end of every year, we team up with the Sustainable Business Network and plant trees relative to the size of every new contract we earned in those 12 months.
HOW DO WE GUARANTEE SECURITY?
We work hard to ensure that staff know the rules. They’re happy to follow them because everyone is on the same page here, unified and motivated to do an exceptional job.
EMPLOYEE INDUCTION AND TRAINING
As part of our welcome, new members of the CMOS family are introduced to our culture of integrity and responsibility. Clear expectations are set and they’re given training to ensure they know how to meet our high security standards.
OUR TWO KEY RULES ARE:
1. Only authorised staff are allowed on site at all times – no exceptions. 2. Staff are never on site without their ID tag and CMOS uniform. Supervisors are checking closely for these things at the start of every shift. Also, every member of the CMOS team goes through this security process before they receive the coveted blue shirt:
CV AND REFERENCE CHECK
Past employers are contacted to verify credentials and to provide a character assessment. Nobody with a past record of misconduct is hired.
SECURITY POLICE CHECK
We check for any criminal record with the New Zealand Police. You can be sure that all CMOS people are law-abiding citizens.
CONTACTS – LOWER NORTH AND SOUTH ISLANDS
Owner – Managing Director
Email – firstname.lastname@example.org
DDI 04 979 9214 Cell 021 844 074
Account Manager – New Business Generator
Email – email@example.com
DDI 04 979 9213 Cell 021 96 96 37
Account Manager – New Business Generator
Email – firstname.lastname@example.org
Cell 021 171 2065